OpenText fights information overload with Titanium

On its momentum towards Titanium, the publisher is continuing to unify its solutions in modular and ready-to-use integrated suites with Cloud Edition 22.4 in order to simplify data management and optimize journeys with consistent and relevant information.

In accordance with its roadmap announced last June, OpenText has just developed its project Titanium. As a reminder, the publisher has set itself the goal of simplifying information management with unified software suites, offered in SaaS mode and for private clouds. In this perspective, Titanium is gradually enriching the OpenText cloud platform (OpenText Cloud Platform) with new software bricks and services.

Based on a study indicating that 80% of customers complain about information overload, OpenText aims to provide turnkey and modular solutions to accelerate and facilitate the management of customer journeys with consistent and more relevant information. As an integral part of this strategy, the new Cloud Editions (CE) version is enriched with two new solutions: Customer Experience Management or CXM and Digital Experience Management. They bring together the main functionalities of existing applications, including Exstream (customer communications management), TeamSite (CMS), Media Management (DAM) and CDP Experience (unification and management of customer data) and Core Experience Insights (analysis). Along the way, the publisher has added a few new features including “no-code” components and integration with Google BigQuery to allow developers to leverage Google’s AI and ML services to deliver better customer experiences and communications. personalized and relevant.

At the same time, CE 22.4 benefits from better integration between Core Content and Microsoft solutions: users will thus be able to open or save documents in Core Content, directly from Microsoft Office desktop applications, but also view, modify or co-create without leaving Core Content, which should bring fluidity and promote better productivity.

Finally, in terms of vertical functionalities, the publisher continues to enrich its Business Process Library with a scenario dedicated to the management of real estate assets scattered around the world. It also improved the dashboard of its Axcelerate module to save time for legal teams.

“OpenText enables companies to boost their digital transformation and prepare for the critical and growing demands of digital work environments, environmental, social and governance (ESG) criteria, or even artificial intelligence. says Mark J. Barrenechea, CEO and CTO of OpenText. ” Cloud Editions 22.4 represents a major step on the road to comprehensive and integrated information management in the cloud. Titanium, our next-generation cloud platform, will help our customers accelerate their cloud-based digital transformation and future AI applications. »

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OpenText fights information overload with Titanium

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