Meeting fatigue, a new ailment of the decade?

Who hasn’t had to spend a day jumping from meeting to meeting, hearing “your camera is off” or “you’re on mute” 50 times a day? Or, wait 5 minutes for everyone to connect

Who hasn’t had to spend a day jumping from meeting to meeting, hearing “your camera is off” or “you’re on mute” 50 times a day? Or else, waiting 5 minutes for everyone to connect, or leaving in a hurry so as not to miss the next video?

Technology has saved many businesses and jobs over the past three years by enabling future-proof communications beyond the traditional office straitjacket. But with it, new ailments impacting the quality of life at work have emerged, such as meeting fatigue, which affects 37% of regular teleworkers according to Pew Research.

Why meetings have become so restrictive

Arriving late for a videoconference, even though it is no longer necessary to physically travel, is now common. The accumulation of consecutive meetings (+252% since February 2020, according to Microsoft), the lack of notifications or visibility, the need to juggle between different tasks or time zones are all aggravating factors. Technology can also be a source of complexity: navigating from one tool to another, installing new software, becoming familiar with different interfaces or configurations… elements that add to the accumulated stress and delay.

It is impossible to be everywhere, to participate in all the discussions. Senior executives spend 50% of their time in meetings, according to otter. These overlap, appear at the last minute, or simply take place outside working hours, when collaborating across multiple time zones. In addition to weariness, there is also the fear of missing important information.

What if the answer to these negative effects was smarter technology, closer to our needs, more suited to our new communication habits?

AI to alleviate employee ailments

The business world has shown a growing interest in Artificial Intelligence in recent years. Whether to improve processes, manage customer relations or make predictions, AI is increasingly integrated into the daily lives of companies with the dual objective of simplifying the lives of employees while increasing their productivity. This same logic applies to the world of communication and collaboration.

When there is one meeting too many, one that takes place at the same time as another important discussion or outside working hours, participants now have an alternative, thanks to AI-generated summaries. Instead of having to watch the entire recording of the discussion, each recorded meeting is available for quick consumption in different formats: full transcript, summary in text or video format and navigation by topics discussed.

With the summary, the user now has access to a very brief version of the most important points and decisions taken during the discussion, selected automatically by the AI. This summary, accessible via mobile, allows participants and absentees alike to keep an overview as well as a concrete record of the discussion.

To go further, you can access the entire discussion in text format to quickly read it diagonally, or go into detail when necessary. Thanks to the tags representing the most important subjects, it is also possible to navigate within the video as one would do with chapters, to watch only what really matters to us.

We now live in a hybrid world and a significant part of our communications is done online, with the risks that come with it. Artificial Intelligence makes it possible to eliminate these evils by making the experience more pleasant for users while increasing everyone’s productivity. Rather than becoming an enemy, technology thus becomes an ally in responding to new challenges around the quality of life at work.

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Meeting fatigue, a new ailment of the decade?


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