Fiber: when Orange arms itself with patience to eradicate a dish of noodles and restore order in the network

Fiber: when Orange arms itself with patience to eradicate a dish of noodles and restore order in the network

Still too numerous, the degraded street cabinets are gradually being brought back into conformity by the operators. Careful and tedious interventions explained by Orange in video.

This is one of the major recommendations of Arcep in its action plan presented in November 2021 to improve the quality of FTTH networks and eradicate “noodle dishes”, these cables tangled in street cabinets, but also disconnection of subscribers when connecting others. At a time when many equipment such as street cabinets are degraded, sometimes depriving subscribers of internet connection for several weeks, “It is also important for operators to restore all their degraded infrastructures or those subject to major defects that affect the proper functioning of the lines”prompted the regulator to closely follow the completion of identified additional work.

Today, operators’ technicians, including Orange, are hard at work bringing the PMZs into compliance, which have often been degraded by unscrupulous subcontractors. In this street cupboard in Isère, “the connections were resumed one by one”explains the incumbent.

In these noodle dishes, it is first of all a question of evacuating the useless cables, before the implementation of a patching in M, that is to say a crossing of the wires facilitating the access for the connection of new connections. “Our customers and other operators are informed of the cuts of a few seconds, just enough time to unplug the wire to untangle it”, specifies Orange. We must therefore redouble our patience during interventions and hope that order will be maintained in these facilities in the future.

This will require perfect implementation of the new STOC mode aimed at improving the safety and quality of interventions, increasing transparency and finally rebalancing maintenance costs. This induces systematic support by the infrastructure operator of any new participant on the network, but also the performance of joint audits and sanctions that can go as far as the exclusion of a subcontractor. However, some service providers quickly understood how to circumvent these contracts: “Falsified timestamp, photos of installations different from those made, deliberate damage to equipment before taking photos to clear customs of the rest…”, recently denounced the Avicca. A solution should however make it possible to gradually improve some of the problems encountered, namely the introduction of artificial intelligence tools for analyzing the photos uploaded.



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Fiber: when Orange arms itself with patience to eradicate a dish of noodles and restore order in the network


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