Another complaint against Google for anticompetitive practices

Another complaint against Google for anticompetitive practices

Danish job board Jobindex is suing Google for anticompetitive practices with European Union regulators. The American giant would have promoted its own job search service on its search engine. This is far from the first time that Google (which belongs to the Alphabet group) has faced a complaint filed for anti-competitive practices, even with the … Read more

Against widespread surveillance, La Quadrature du Net launches a collective complaint – Bondy Blog

Against widespread surveillance La Quadrature du Net launches a collective

Bondy Blog: You claim that the surveillance of public space is total, could you start by making an inventory of the systems currently in place? Arthur Messaud, lawyer for La Quadrature du Net: To achieve this general surveillance, several systems combine. First of all, there are video surveillance cameras: there are almost a million of … Read more

Hérault – Five tips for getting a response to your customer complaint on Twitter

Herault Five tips for getting a response to your

About three quarters of negative tweets sent to telecom operators go unanswered. Lukasbieri/Pixabay, CC BY-SA Matthijs Meire, IÉSEG School of Management and Steven Hoornaert, IÉSEG School of Management An undelivered package, a blocked bank account, a disconnection from the Internet service… The increased digitization of services is accompanied by an increase in customer complaints. For … Read more

Five tips for getting a response to your customer complaint on Twitter

Five tips for getting a response to your customer complaint

An undelivered package, a blocked bank account, a disconnection from the Internet service… The increased digitization of services is accompanied by an increase in customer complaints. For example, Internet Service Providers (ISPs) have recorded a increase in the number of complaints by 37% in 2020 compared to 2019, then 14% the following year. Currently, the … Read more