How health platforms support patients (and relieve doctors!)

“I sleep badly”, “I have no morale”, “I don’t know how to lose weight”… In consultation, doctors, in particular general practitioners, often hear these formulas, as the privileged interlocutor of patients. Except that here it is: in 18 minutes (average time of a consultation with the general practitioner, according to a recent study by the Ministry of Health), it is not easy to dig into these issues which are not always pathological, and even less drug-related. We treat the disease, and it’s already not bad…

This is where online therapies come in. These digital tools have been developed to help patients manage this type of problem by offering them daily support. In practice, these are individualized e-programs, based on an initial assessment, based on cognitive and behavioral therapies (CBT), coaching, regular assessments…

The app that cures insomnia

The Santéclair platform thus offers an e-program to support people with insomnia. Dubbed TheraSomnia, “ it is a modern non-pharmacological treatment for insomnia, including advice on sleep hygiene, modification of nighttime behavior, restriction of time spent in bed and stimulus control, daytime cognitive therapy aimed at replacing erroneous beliefs about sleep through more accurate beliefs, and in some subjects daytime relaxation exercises. It has been scientifically evaluated and found to be effective in 70-80% of cases” “, explains Professor Michel Billard, neurologist specializing in sleep, who is part of the team behind the tool.

The program takes place over 78 days and starts with an individualized analysis of the type of insomnia, its causes, its own characteristics… The user learns to keep a “sleep diary”, receives hygiene advice from the sleep, follows personalized coaching, step by step, activity by activity, with the possibility of using online professionals… ” “It’s a program that requires a lot of commitment on the part of the patient, but which is effective even in severe insomnia. It deserves to be recommended in chronic insomnia because it is more effective in the long term than pharmacological therapies and completely free of adverse effects» “.

In fact, many doctors are now integrating digital tools into the care of their patients. Dr. Agathe Bridoux, neuropsychiatrist specializing in sleep disorders, sees TheraSomnia as a tool ” complementary “ to his practice. “I started using it because I was looking to develop CBT for my patients with insomnia. This allows you to have a daily follow-up, between consultations. We give behavioral and cognitive instructions, but it’s sure that between two appointments spaced 15 days apart, it’s not always easy to apply. There, the patient is accompanied on a day-to-day basis, and this reinforces the effectiveness of our intervention. »

According to Dr Bridoux, this tool would benefit from being known to general practitioners,

because they don’t have time to take care of insomnia. They are rather helpless in the face of this pathology and can easily opt for drug treatment which will prove harmful in the long term. If general practitioners, who are on the front line, were aware of these platforms, they could offer concrete and effective solutions to their patients. This would avoid a lot of chronicizations; if insomnia is taken care of early, its vicious circle can be cut.

Mental health: for every need, a solution

On the same model, the health platform has rolled out several e-programs, in the fields of nutrition, sport, etc. In March, it launched a digital tool around mental health which offers several solutions. “Each is designed to address a specific mental health issue”says Caroline Touizer, who heads the Health Innovation Lab at Santéclair, which is behind the design of this offer.

From behavioral e-therapy on well-being, to the inventory of psychiatric emergency services in the surrounding area, via (tele)consultation with a psychologist or psychiatrist… The insured person has access to various services depending on its needs. Information sheets allow him to find his way among the galaxy of mental health professionals; the program even offers a symptom analysis tool based on artificial intelligence, which suggests the best course of action and orients them appropriately in the healthcare system.

In short, a win-win system, to help both patients and caregivers!

An article written in partnership with Santé Clair

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How health platforms support patients (and relieve doctors!)


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